FAQ

What is ozone?

Ozone is a powerful oxidizer that sanitizes water and air. Most commonly used for sanitizing water, ozone is more powerful than chlorine. Ozone works by penetrating the cells and damaging the DNA of the bacteria or virus.


What does ozone do?

Ozone is an unstable compound generated by the exposure of oxygen molecules to a high energy electrical discharge. The weak bond holding ozone’s third oxygen atom is what causes the molecule to be unstable and thus, very effective.


My XL-80 is not working, what should I do?

Install the XL-80 backwards (sticker not facing you) turn on your spa and look for bubbles.
Turbo booster: If you are using a turbo booster with the XL-80 it may cause some interference with the venturi injector. Remove the turbo booster and install the XL-80 as instructed.
The XL-80 does not work with tubs that install the ozone directly into a jet.


Why did water get into my ozone generator?

There is no Hartford loop. Make sure there is at least one loop in tubing that goes from the ozone generator to the venturi injector.
The check valve has failed. If you have found, or can see water in the tubing above the check valve or water coming out of the air inlet your check valve needs to be replaced.
Unplug the ozone generator for a full 24 hours to allow it to dry completely. After 24 hours, plug the generator back in and install as normal. Your ozone generator should be working as good as new.
If your unit is inoperable contact Aqua Sun Ozone for further instruction.


What is a venturi injector and why do I need it?

A venturi injector is a component that creates a vacuum when water passes through it. This vacuum is how the ozone gas is injected into the water.


What is a check valve?

A check valve is a one-way valve. It allows the ozone gas to pass through, but will not allow the water to reverse back into the ozone generator. Although our ozone generators can get wet, it is preferable they don’t. It is recommended you replace the check valve and tubing annually.


What is Ionization?

Virtually all particles in the air have a positive charge, while negative ions have a negative charge. In which case, negative ions and particles magnetically attract to one another. When there is a high enough concentration of negative ions in the air, they will attract to floating particles in large numbers. This causes the particle to become too heavy to remain airborne. As a result, the particle will fall out of the air, preventing it from being inhaled into the respiratory tract where it can trigger breathing and health problems.


How do I know if my ozone generator is working?

Unless you have a very expensive ozone meter the best way is the eye test. If your water quality is great you know it’s working. Ozone test strips will work but are not very accurate.


Why cant I smell ozone anymore?

People tend to get use to the smell rather quickly and when they can no longer smell it they think that there is a problem when in fact there is not.